Account Manager

 

 

Position Summary:

We are looking for someone who excels at developing strong relationships with customers, connecting with key business executives and stakeholders and preparing reports. Accounts managers will liaise between customers and cross-functional internal teams, ensure the timely and successful delivery of our solutions according to customer needs and improve the entire customer experience. Our ideal candidate is able to identify customer needs and exceed client expectations.

Key Responsibilities:

  • Operating as the lead point of contact for any and all matters specific to your customers * Negotiating contracts and agreements to maximize profit

  • Build and maintain strong, long-lasting customer relationships

  • Develop a trusted adviser relationship with key accounts

  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives

  • Attend conferences & sales meetings to support sales team (some travel)

  • Develop business with existing clients and/or identify areas of improvement

  • Prepare reports on account status as needed

  • Assist with high severity requests or issue escalations as needed

 

Salary Depends on Experience

    Job Type:  Full-time

    Job Location:  Pittsburgh, PA 15222

    Required education:  Bachelor's and 2+ to 5 years of experience 

Skills Preferred:

  • Proven ability to manage multiple projects at a time while paying strict attention to detail * Excellent listening, negotiation and presentation skills

  • Excellent verbal and written communications skills

 

Experience Preferred:

  • Proven work experience as an Account manager or other relevant experience * Demonstrable ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level

  • Experience with Salesforce or other CRM software and MS Office (particularly MS Excel)

  • Experience in delivering client-focused solutions based on customer needs

  • Non degree candidates will be considered based on experience.

  • Career Level Required Experienced (Non-Manager)

 

LINQ is an Equal Opportunity Employment/Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, or any other characteristics protected by law. 

 

Employees are the key to LINQ’s success. LINQ offers benefits including health insurance with Company-paid deductible, dental, vision, 401(k) contribution plan, paid time off along with Company paid holidays. Other work perks include gym membership, free car washes and Uber rides, Company outings and much more.

 

About LINQ:

LINQ is a managed service provider for all corporate cellular needs. We provide live customer care, MDM support, custom billing and reporting while clients keep ownership of their account and devices. Ask us about our 60 day trial and how we can alleviate your internal resources from cellular hassle. Keep the carrier. Lose the headache.

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